At Lucy Trekking, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By visiting our website, you agree to the collection and use of your information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our services, including:
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Personal Information: When you make a purchase, sign up for newsletters, or contact us, we may collect personal information such as your name, email address, phone number, and delivery address.
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Payment Information: We process payments through cash on delivery, and your payment details are used solely for completing your transaction.
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Website Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, and pages visited to improve the user experience.
How We Use Your Information
We use the collected information for various purposes, including:
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Processing and fulfilling your orders
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Improving our website and customer service
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Sending you relevant promotional content, updates, or newsletters (if you have opted in)
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Responding to customer inquiries and requests
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Analyzing website usage trends to enhance the site functionality
How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we strive to implement robust security measures to safeguard your data.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist in the operation of our business, such as delivery companies or payment processors, but only to the extent necessary to complete transactions and provide services.
Opt-Out Instructions
If you prefer not to receive promotional emails or other marketing materials from us, you can opt-out at any time by following the unsubscribe instructions included in our emails or by contacting us directly at [email protected]. Please note that opting out of marketing communications will not affect transactional emails regarding your orders or account.
Cookies
We use cookies to improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and enhance the functionality of the site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our site.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
International Data Transfers
As Lucy Trekking operates worldwide, your information may be transferred to and stored on servers located outside of your country. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at:
Email: [email protected]